Booking Policy

At Tribe Salon, we value your time and the dedication of our stylists. To ensure a smooth, luxurious, and prompt experience for all our guests, we adhere to the following Booking & Cancellation Policies.

1. Scheduling & Reservations

Appointments can be booked online through our reservation portal, via telephone, or in-person at any of our branches. To secure appointments for multiple services or group bookings, a reservation hold or pre-payment may be required.

2. Cancellation & Rescheduling

We request a minimum of 24 hours notice for any cancellations or changes to your scheduled services. This allow us to accommodate other clients on our waitlist.

• Cancellations made with more than 24 hours notice will incur no fee.
• Cancellations or rescheduling requests made less than 24 hours prior to the appointment time may incur a cancellation fee.
• For group bookings, cancellations must be made at least 48 hours in advance.

3. Late Arrivals

We strive to keep our appointments running precisely on time. If you arrive late for your session, we will make every effort to accommodate you, but please note that:

• Arrivals delayed by more than 15 minutes may result in a shortened service time or rescheduling, depending on availability.
• The full service fee will apply regardless of any shortened service time resulting from late arrival.

4. No-Show Policy

Failing to arrive for a scheduled appointment without notifying the salon will be considered a no-show. Guests with a history of repeated no-shows may be required to pre-pay in full for future reservations or lose their online booking privileges.

5. Satisfaction Guarantee & Adjustments

Your satisfaction is our primary focus. We use only premium products and professional techniques. In the unlikely event that you are dissatisfied with a service, please contact the branch where the service was received within 48 hours. We will gladly schedule a complimentary adjustment session with your stylist or a master specialist to resolve any concerns.

6. Contact Us

For cancellation requests, schedule changes, or inquiries regarding your booking, please call us directly at +91 80898 80999 or email us at thetribehaircompany@gmail.com.