Privacy Policy

Last Updated: July 2026

At Tribe Salon, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy details how we collect, handle, and safeguard your personal details when you interact with our website, online booking portal, and consultation systems.

1. Information We Collect

We collect personal data to provide tailored grooming services and improve your overall experience:

Contact Information: Name, phone number, email address, and home office address details.
Consultation Data: Hair type, skin history, scalp concerns, previous chemical treatments, allergy profiles, and preferences collected from our dynamic intake forms.
Reservation Logs: Dates, times, branches, and stylist selections for scheduled appointments.
Technical Data: IP address, device specifications, and browser cookies used to secure appointments and filter bots via Google reCAPTCHA.

2. How We Use Your Information

We use your information strictly to coordinate and enhance your salon services:

To process online bookings and send automated appointment confirmations via email, SMS, or WhatsApp.
To customize hair and skin treatments during your sessions based on your submitted consultation form.
To address customer feedback, support inquiries, and satisfaction concerns.
To secure our portal against fraudulent reservations or abusive traffic.

3. Data Protection & Sharing

We do not sell, rent, or lease your personal information to third parties. Your data is only shared with trusted service providers who help us operate our booking and billing systems, and they are strictly bound to keep your data confidential.

4. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your sensitive data is encrypted using SSL (Secure Sockets Layer) technology and stored behind secure networks accessible only by authorized administrators.

5. Your Rights

You have full control over your personal data. You may request to review, correct, update, or completely delete your customer records and consultation history at any time. To request a record change or removal, please email us directly.

6. Contact Us

If you have questions, suggestions, or concerns regarding this Privacy Policy or our data storage practices, please email us at thetribehaircompany@gmail.com or call our head office.